AMANZI SAFETY & RESCUE

Terms and Conditions. 

BOOKING CONDITIONS

Valid for bookings from 1st January 2023 until further notice. Amanzi Safety and Rescue Ltd offers a wide range of safety and rescue training courses. All courses are instructed by appropriately qualified staff. Staff to delegate ratios is in accordance with Rescue 3 Europe guidelines. Whilst every reasonable attempt will be made to deliver courses, Amanzi Safety and Rescue Ltd reserve the right to cancel or modify courses due to safety considerations and factors beyond our control.

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LIABILITY AND INSURANCE

•Safety and rescue training courses are potentially dangerous. Delegates must be aware of this and accept the risks associated with these courses. Responsibility for injury or illness arising from safety and rescue training courses or associated activities can only be accepted if caused by negligence on the part of Amanzi Safety and Rescue Ltd or people working on behalf of Amanzi Safety and Rescue Ltd.
•Amanzi Safety and Rescue Ltd is under no liability whatsoever in respect of loss or damage to property, however caused, whilst taking part in a training course arranged by Amanzi Safety & Rescue Ltd whether on Amanzi Safety and Rescue Ltd premises or at another location.
•Delegates are strongly advised to arrange their own insurance cover. Amanzi Safety and Rescue Ltd is unable to offer any form of insurance cover (other than public liability).

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HEALTH AND SAFETY CONSIDERATIONS

•Safety and Rescue courses can be demanding and strenuous, delegates should be physically fit. Anyone with a medical condition must seek medical advice before considering taking part.
•Students on water-based courses must be able to swim at least 25m in a swimming pool, except for Lifejacket User courses.
•Delegates must be aged 18 or over.
•Spectacles may be worn. It is recommended that spectacles are impact resistant with plastic lenses and frames. The wearer must accept that injury may still occur if any form of spectacles are worn, and accept full responsibility for any such injury.
•Contact lenses may be worn by participants. The wearer must accept that injury or infection may occur and accept full responsibility for any such injury or infection.
•Amanzi Safety and Rescue Ltd staff reserve the right to refuse participation to anyone considered to be under the influence of alcohol or drugs.
•Amanzi Safety and Rescue Ltd staff may require any delegate to leave the course if that person is not of a suitable standard to be on that course or if that person acts in any such manner as to endanger themselves, other course delegates or any other user of the training venue.

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DISABILITIES

•Disabled persons are welcome to participate in safety and rescue training courses. Please send details of any specific requirements to Amanzi Safety and Rescue Ltd at the time of booking.
•Amanzi Safety and Rescue Ltd must be informed of any medical conditions (asthma, epilepsy, deafness etc) and any additional requirements for any delegates to whom they apply.

 

EQUIPMENT AND CLOTHING

•Amanzi Safety and Rescue Ltd can supply all specialist equipment required for safety and rescue training courses.
•Damage or loss to supplied equipment caused by negligence, malicious acts or carelessness must be paid for at the time at the current replacement value.
•Amanzi Safety and Rescue Ltd accept no responsibility for damage or loss to delegate supplied equipment during training. 
•Any Specialist Rescue Equipment used on Water courses will be provided by Amanzi Safety and Rescue Ltd. If the delegates wish to use their own specialist equipment, then Amanzi Safety and Rescue Ltd reserve to right for their staff to inspect and have the final decision as to whether that equipment can be used. 

 

WATER QUALITY

•Amanzi Safety and Rescue Ltd uses several natural rivers, lakes and marine venues to provide realistic training environments. Amanzi Safety and Rescue Ltd cannot be held responsible for the quality of water at such venues since water carries different levels of bacteria affected by factors such as river level, water temperature and rainfall.
•Amanzi Safety and Rescue Ltd does not undertake water quality testing but does implement practical control measures when necessary, such as post immersion de-contamination and providing good practice advice to course delegates who will be entering water.

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ENVIRONMENTAL FACTORS

•In the event of failure to deliver any courses due to there being inappropriate environmental conditions (e.g. severe cold weather, heavy snow or insufficient water levels) when no other suitable venues can be used, Amanzi Safety and Rescue Ltd reserves the right to transfer the course to a future date. Amanzi Safety and Rescue Ltd will not accept liability for any other expenditures or costs incurred by prospective delegates.
•The training venues used for water courses, are predominantly natural sites. Amanzi Safety and Rescue Ltd have no control over the water levels within these environments. Therefore, all efforts will be made by Amanzi Safety and Rescue Ltd staff to complete that course, and it may be necessary to travel between sites to complete the relevant curriculum. Amanzi Safety and Rescue Ltd will not provide transportation for delegates between these venues, nor cover any costs associated with such travel.
•Amanzi Safety and Rescue Ltd reserves the right to modify or postpone courses to optimise environmental conditions.

 

CANCELLATIONS, TRANSFERS AND REFUNDS

Should you need to cancel your booking for any reason, the following charges and terms will apply:

No of Days prior to course commencement.

 

Transfer Charges

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More than 28 days.                 Free Transfer, No additional Charge.

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Between 28 and 14 days.      25% transfer fee, PLUS any non-recoverable costs* paid by Amanzi Safety and Rescue Ltd

 

Less than 14 Days.                  25% transfer fee, PLUS any non-recoverable costs* paid by Amanzi Safety and Rescue Ltd

 

Cancellation Charges

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More than 28 days.                  No Cancellation Fee. Any Non-recoverable costs* paid by Amanzi Safety and Rescue Ltd.

  

Between 28 and 14 days.       25% Cancellation fee, PLUS, any non-recoverable costs* paid by Amanzi Safety and Rescue Ltd.

  

Less than 14 Days.                   No refund or 100% Cancellation fee, PLUS, any non-recoverable costs* paid by Amanzi Safety and Rescue Ltd.

 

REFUNDS

•Amanzi Safety and Rescue Ltd reserves the right to cancel or transfer courses and / or course venues at short notice. Where a course has been cancelled by Amanzi Safety and Rescue Ltd a full refund will be provided. Amanzi Safety and Rescue Ltd will not accept liability for any other expenditures or costs incurred by prospective delegates.
•No refunds will be offered for cancellations which arise from circumstances that are beyond the control of Amanzi Safety and Rescue Ltd.

 

CONDITIONS OF SERVICE

•As part of the continual review of safety and associated considerations, the conditions of booking are subject to change, clarification, and modification at any time.
•Only the Directors are empowered to vary or waive any of the conditions of booking. Such decisions are totally at the discretion of the Directors.